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Internet-based Self-Services (ISS) is a subtype of services driven by self-service technologies that provide technological interfaces to allow customers to use services, independently of the involvement of direct service employee. Self-ticket purchasing and self-check-in for a flight that use the Internet are examples of Internet-based self-services.
Video Internet-based Self-Service
References
- Cardoso, Jorge; John Miller (2012). "Internet-Based Self-Services: from Analysis and Design to Deployment" (PDF). The 2012 IEEE International Conference on Services Economics (SE 2012). Retrieved 8 October 2012.
Maps Internet-based Self-Service
See also
- Self-service
- Self service technologies
- Self-service software
Source of article : Wikipedia
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